These resources have been developed to support non-government organisations that wish to increase their understanding of cultural diversity and provide culturally responsive service delivery.
Understanding cultural diversity
Understanding how your organisation can better respond to cultural diversity could provide benefits to your clients, members and the organisation as a whole and help you to meet your legal responsibilities and obligations to funding bodies.
Engaging with cultural diversity
After your organisation has developed a good understanding of the cultural diversity in your community, you might want to think about how to engage with these communities.
Other resources
- Management Support Online provides a selection of tools for Developing cultural competence in an organisation
- The Ethnic Communities Council of Queensland have developed a guide that provides advice and presents strategies to be used within government and non-government organisations to achieve culturally responsive service delivery.
- The Multicultural Disability Advocacy Association of New South Wales have developed two checklists that can be used to:
Last updated 2008-1-22