Introduction
Mentoring is a process that enables an individual to achieve their potential. It can be conducted informally between individuals or as part of a formal program. The process, whether it is organised or casual, can be highly successful, and benefits employees, volunteers, the organisation they work for and ultimately their clients.
In this module you will follow a mentoring partnership and learn about the process through the relationship and activities of our two participants. Our fictitious volunteers will take advantage of a formal mentoring programme available to them. You may not have access to such a program when you want to be a mentor: however, you can learn from their experience and adapt the process they use to suit your mentee and your environment.


