Provide coaching
Coaching offers an employee enormous benefits over other forms of training because it is their needs that determine both the content chosen and the way the learning is approached. A coach also helps the employee identify and overcome the things that prevent them from accepting and overcoming challenges, which means they are better prepared for future learning.
How do we learn?
Individuals learn in different ways and have their preferred way of receiving information. Some people prefer verbal instructions, while others prefer reading written material. Some people respond well to visual images, while others prefer to be shown how to do something. Most of us learn best by doing. In fact, we all use a combination of learning styles and coaching should cater for this.
What I hear, I forget
What I see, I remember
What I do, I understand
What I practise, I apply
Visit this TAFE Queensland website to find out how you learn. There is background information and a questionnaire to identify your preferred learning style.
http://server.vettweb.net.au/learningstyle/staff.htm 
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