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Units of Competency
How to use these resources
Work within a legal and ethical framework
Content
Key Legislation
Community Services and Disability Services Legislation
General Employment Legislation
Legislation with Confidentiality Provisions
Section 1: The Australian Legal Framework
Framework for Human Services Workers
Sources of Law
The Court Hierarchy
Legislation
Criminal and Civil Law
International Treaties and Conventions
Federal System of Government
Federal Government Structure
Queensland Government Structure
Interactive Self Check
Summary
Section 2: Working within an ethical framework
What are ethics?
Ethical and impartial service delivery
Personal values, principles and beliefs
Ethical dilemmas
Professional boundaries
Conflicts of interest
Identifying a conflict of interest
Resolving a conflict of interest
Resolving ethical issues
A model for ethical decision-making
Dealing with unethical conduct in others
Interactive Self Check
Summary
Section 3: Following Policies and Procedures
Defining policy and procedures
Following policy and procedures
Changes to policy and procedures
SWOT analysis and Brainstorming
Interactive Self Check
Summary
Section 4: Protecting clients' rights
The right to privacy
The right to consent
The right to safety and adequate care
The right to complain
Other client rights
Referring clients to advocacy services
The roles and responsibilities of legal guardians
Interactive Self Check
Summary
Resources
Activities
Assessment
Glossary
Readings
Legislation
Assessment
Assessment
(Word Document 24KB)
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