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Work within a legal and ethical framework

Content

• Key Legislation
  • Community Services and Disability Services Legislation
  • General Employment Legislation
  • Legislation with Confidentiality Provisions
• Section 1: The Australian Legal Framework
  • Framework for Human Services Workers
  • Sources of Law
  • The Court Hierarchy
  • Legislation
  • Criminal and Civil Law
  • International Treaties and Conventions
  • Federal System of Government
  • Federal Government Structure
  • Queensland Government Structure
  • Interactive Self Check
  • Summary
• Section 2: Working within an ethical framework
  • What are ethics?
  • Ethical and impartial service delivery
  • Personal values, principles and beliefs
  • Ethical dilemmas
  • Professional boundaries
  • Conflicts of interest
  • Identifying a conflict of interest
  • Resolving a conflict of interest
  • Resolving ethical issues
  • A model for ethical decision-making
  • Dealing with unethical conduct in others
  • Interactive Self Check
  • Summary
• Section 3: Following Policies and Procedures
  • Defining policy and procedures
  • Following policy and procedures
  • Changes to policy and procedures
  • SWOT analysis and Brainstorming
  • Interactive Self Check
  • Summary
• Section 4: Protecting clients' rights
  • The right to privacy
  • The right to consent
  • The right to safety and adequate care
  • The right to complain
  • Other client rights
  • Referring clients to advocacy services
  • The roles and responsibilities of legal guardians
  • Interactive Self Check
  • Summary

Summary

This section focussed on protecting clients’ rights to the following:

• The right to privacy
• The right to consent
• The right to safety and adequate care
• The right to complain
• Other client rights
• Referring clients to advocacy services
• The roles and responsibilities of legal guardians

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