Audio/Visual
Section 2
Working with culturally diverse clients and co-workers
The following clip outlines key points to consider regarding the concept of culture and cultural diversity in the workplace.
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Cultural considerations when working with Aboriginal and Torres-Strait Islander people
The following clip provides valuable information to consider when you are working with Aboriginal and Torres-Strait Islander people.
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Section 3
Assertive tone of voice
Listen to the following audio clip of an example of an assertive tone of voice.
text version (expands more below)
But the others didn't get fired, you did. How's that similar to the other jobs you lost?
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