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Participate in the work environment

Content

• Section 1: Contribute to the effective operation of the work group
  • Support workers and their organisations
  • What determines your roles and responsibilities in the organisation?
  • Your responsibilities to the organisation
  • Available support for fulfilling your role
  • Complementing the work of others
  • Basic workplace health and safety requirements
  • Self Check
  • Bibliography
• Section 2: Review and develop own work performance
  • Reviewing and developing your work performance
  • Development of performance training
  • Job quality and customer service
  • Self Check
  • Bibliography
• Section 3: Work cooperatively with others
  • The main considerations for working cooperatively
  • Communication techniques that consider cultural sensitivities, values and practices
  • Self Check
  • Bibliography
• Section 4: Contribute to the development of policies, practices, and structures of an organisation
  • Your role in the development of policies, practices and structures of an organisation
  • Administrative policies, practices and structures
  • Self Check
  • Conclusion
  • Bibliography

Conclusion

This concludes the learning resources for the unit CHCORG3B  Participate in the work environment.

We hope this learning resource provides necessary skills to enable participation in the work environment.

Turn now to the Assessment Booklet to ensure that you have completed all required steps for the assessment of this unit.

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