- VOICE:
- Valuing Organisational Improvement and Community Excellence is a CD-ROM, available online, that is comprised of management resources designed to help with the day-to-day running of a community organisation.
VOICE contains user-friendly information about office administration and management, along with 'how-to' guides, templates and samples on topics, including:
- managing human resources
- running meetings
- strengthening governance
- strategic planning, and
- risk management.
Its structure is based on the draft Standards for Community Services and resources relate to the three standards categories:
- people who use services
- people working in services, and
- governance and accountability.
If you are a new organisation, the new users guide will explain these resources and help you get started using them.
VOICE was developed as part of the Strengthening Indigenous Non-Government Organisations initiative. Although targeted at Indigenous organisations, its resources are relevant to all NGOs.
